The electricity industry has taken advantage of network communications technologies to deliver power more efficiently and reliably. But as information technology becomes interwoven into the electricity system, the industry has also become more vulnerable to cyber attack. In recent years, hackers have gained access to utility customer information and to energy control systems, and may ultimately threaten to disrupt power delivery itself.
Gladys Brown, Chairman of the Pennsylvania Public Utility Commission and head of the Critical Infrastructure Committee at the National Association of Regulatory Utility Commissioners (NARUC), talks about cyber risk and electric grid resilience. She also looks at current efforts involving state and federal regulators, and agencies such as the Department of Homeland security, to ensure electricity supply as cyber risks proliferate.